02 · See it in action
Follow the steps
- Collect ten non-sensitive sample support messages.
- Choose one task: classify topic into billing, access or other.
- Write label guidelines before assigning labels.
- Keep uncertain examples in a review group and compare disagreements.
Worked example
Input: "Payment ho gaya but course locked hai"
Possible topics: billing + access
Policy: classify by requested resolution -> access
Evidence: "course locked"Read the example once, then explain each part aloud in your own words. If it includes Python, you can understand the idea first and run the code later in a local Python environment. Code is shown as text; this page does not execute it.
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